Effective date: 5 July 2026
Data Deletion & Your Right to Erasure
Adfure is operated by Ecom Vision Ltd (VAT BG208156804), Bulgaria. You are always in control of your data. This page explains exactly how to delete the data associated with your Adfure account and what happens when you do. This right is provided under Article 17 of the EU General Data Protection Regulation (GDPR).
Option 1 — Delete it yourself, instantly (recommended)
Sign in to your account at app.adfure.com, open Settings, and choose Delete account & data. You will be asked to confirm. As soon as you confirm, your account and all of its data are removed from the live product immediately and you are logged out. No email or waiting is required.
Option 2 — Ask us to delete it for you
Email privacy@adfure.com from the address on your account (or naming your account) and request deletion. We complete the erasure without undue delay and, in any case, within 30 days, and confirm by email when it is done.
What gets deleted
- Your account, login and session details;
- Your business brief, economics, personal rules, uploaded brand assets, generated creatives, testing log and AI conversation history;
- The encrypted access tokens for any advertising accounts you connected (Meta, Google, TikTok, LinkedIn) and any store connection — these are stored only in your account record and are erased with it;
- Any testimonial you submitted;
- Your usage and audit records held in the product.
We do not hold your payment-card data at any point — card processing is handled by Stripe and never passes through Adfure, so there is nothing of that kind for us to delete.
Disconnecting an advertising account (Meta / Facebook, Google, TikTok, LinkedIn)
Deleting your Adfure account erases the access tokens we hold. To additionally revoke Adfure’s access at the platform itself:
- Meta / Facebook: go to your Facebook Settings & privacy → Settings → Business integrations (or facebook.com/settings?tab=business_tools) and remove Adfure. This deletes the connection and the data associated with it on Meta’s side.
- Google: visit myaccount.google.com/permissions and remove Adfure’s access.
- TikTok / LinkedIn: remove Adfure from the connected-apps / authorised-apps section of your platform account settings.
Timing and backups
Your data is removed from the live product the moment you delete your account (or when we process your email request). Encrypted operational backups are rotated and any residual copy of your data is fully purged within 30 days. After that, no copy of your account data remains.
What we may retain
Where the law requires it, we keep the minimum necessary records — for example, invoicing and tax records relating to payments you made (retained for the statutory period), and a short abuse-prevention log noting that an account was deleted (without your personal data). We do not use any of this to re-identify or re-market to you.
Questions or complaints
Contact our privacy team at privacy@adfure.com. You also have the right to lodge a complaint with your local supervisory authority; in Bulgaria this is the Commission for Personal Data Protection (CPDP / КЗЛД).